# Exceptions | Code | Response | | ---- | ------------------------------------------------------------------------------------------------------------------------------------ | | 0001 | Client ID is not valid | | 0002 | Code is not valid | | 0003 | Password not valid | | 0004 | Allied not registered on Payvalida | | 0005 | Allied not authorized | | 0006 | Incorrect Password | | 0007 | Client not registered on Payvalida | | 0008 | Inactive Client | | 0009 | Processing error | | 0010 | Invalid transaction ID | | 0011 | Error in the content | | 0012 | Unable complete register | | 0013 | Not exist transaction ID | | 0014 | The transaction has already been reversed | | 0015 | The transaction can not be reversed. Contact Payvalida Customer Care | | 0016 | Client data dont match with register. Write us at | | 0017 | MerchantID is not valid | | 0018 | Merchant not register on Payvalida | | 0019 | Not authorized merchant | | 0020 | Recurring orders are only available for Colombia | | 0021 | The amount is not valid | | 0022 | Country code is not valid | | 0023 | Currency is not valid | | 0024 | The life time of order must be between 30m and 30d | | 0025 | The checksum is not valid | | 0026 | You cant register a purchase order with this currency on indicate country | | 0027 | Payment method is not valid | | 0028 | An error ocurred on transaction. Try again in a few minutes | | 0029 | Description can not be null or empty | | 0030 | An error occurred when registering the order. Try again in a few minutes. If the error persists contact us mail | | 0031 | Expiring date is not valid. Must be DDMMYYYY | | 0032 | Expiring date must be greather that today | | 0033 | Expiring date must be greather 24 hours | | 0034 | Number of payments must be great 1 | | 0035 | Payment frecuency must be greater one day | | 0036 | Unable to register purchase with this data. Write our customer service department | | 0037 | Not authorized merchant | | 0038 | Client already vinculated | | 0039 | Account dont linked | | 0040 | Data dont match | | 0041 | Order is not registered or are APPROVED, EXPIRED or CANCELLED | | 0042 | Already exist orden with same PO\_ID | | 0043 | Already exist orden with same payment reference | | 0044 | Lifetime is not valid. Must be format NNNX, where NNN is a digit and X a letter (m, h, o d) | | 0045 | Must be indicate a payment reference | | 0046 | This order is not valid for this merchant | | 0047 | Must be send email | | 0050 | Operacion no definida | | 0051 | Falta o no es valido el lifetime | | 0052 | Falta o no es valido el lifetime | | 0053 | Tiene una operacion en proceso de pago | | 0057 | Red no permitida | | 0061 | Commerce code does not exist | | 0062 | Confirm must be value true or false | | 0063 | Expiration date is not valid | | 0070 | Merchant does not authorize transaction | | 0071 | Merchant does not allow canceling the transaction | | 0090 | Communication error with Merchant | | 0400 | Couldn't get transaction limit | | 0401 | Error getting transaction limits | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.payvalida.com/api-recaudo/api-recaudo-en/messages/excepciones.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.